DAWNTECH / Support

Support from the first conversation onward.

We support your project from equipment configuration and delivery through to everyday operation.

SUPPORT THAT CONTINUES AFTER DELIVERY

From configuration to daily operation.

We support your project from equipment configuration and delivery through to everyday operation.

01

25-day delivery lead time

The 25-day lead time starts when the technical configuration is confirmed.

02

3-year warranty

The warranty starts once installation and commissioning are complete. Replacement parts for faults covered by the warranty are provided free of charge. Wear parts and damage caused by the user or third parties are excluded.

03

24/7 technical support

Our engineers provide live remote support, 24 hours a day, 7 days a week.

04

Door-to-door service

Door-to-door service for your equipment delivery.

05

Installation & training

On-site installation, commissioning and operator training support.

06

Spare parts support

An additional set of wear parts is supplied with your equipment, selected to match its configuration.

LET'S TALK ABOUT YOUR PRODUCT

A clear route to your packaging proposal.

01

Tell us about your product and package.

02

Discuss your target output and requirements.

03

Our engineers recommend a complete configuration.

04

Confirm the technical configuration together.

LET'S TALK ABOUT YOUR PRODUCT

Tell us about your product. We will recommend the packaging line.

You do not need to know which machine to choose. Tell us what you want to pack and how to reach you. We will help with the next steps.

Your sales contact: Joannasales06@dawntechmachinery.com ↗WhatsApp: +8613790535323 ↗Inquiry response within 4 hours

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Get a packaging proposal